Privacy Policy | NStationery India

Welcome to National Stationery (https://nstationery.in). National Stationery is a brand owned and operated by Copy Crunch Marketing, located at 30 Ripon Street, Kolkata, West Bengal, India - 700016. We value your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and share information when you visit our website, set up an account, or place an order with us (collectively, the "Services").

1. Information We Collect

We only collect data that helps us process your orders, improve your shopping experience, and promote our products. This includes:

•     Account & Contact Details: When you create an account, register, or place an order, we collect your name, email address, phone number, shipping address, and billing address.

•     Payment & Order History: Details related to the products you purchase and payment confirmation details. (Note: Payment transactions are processed directly via secure, encrypted payment gateways; we do not store your full card numbers or banking passwords on our servers).

•     Usage & Technical Data: Information collected automatically when you browse our store, such as your IP address, browser type, device details, pages viewed, and log data regarding your interactions with the site.

2. How We Use Your Information

We use the collected data for the following specific purposes:

•     Order Processing & Fulfillment: To process your transactions, manage your shopping cart, generate invoices, and dispatch products to your delivery address.

•     Marketing & Customer Insights: To analyze customer preferences and aggregated shopping trends so we can curate better stationery products, improve store navigation, and refine our offerings.

•     Customer Support & Communication: To update you on your order status, send delivery tracking details, or assist you with product inquiries and returns.

•     Promotions: To share news, seasonal discounts, and promotional offers related to National Stationery that we think might interest you.

3. Sharing Your Data with Third Parties

We do not sell your personal data. We share data only with trusted third parties strictly necessary for fulfilling your orders and operating our store:

•     Operational Service Providers: We partner with essential third-party service providers, including payment gateways, logistics/courier partners, and web hosting/e-commerce platforms. These parties use your data solely to execute transactions and deliver your orders.

•     Marketing & Promotional Partners: We may share minimal, non-sensitive data with advertising or analytics platforms (such as Google or Meta) to run relevant promotions and measure marketing performance.

•     Legal Compliance: We may disclose your information if required by law, regulation, or valid legal process.

4. Data Security

We implement robust administrative, technical, and physical security measures designed to safeguard your personal information and transaction data against unauthorized access, loss, misuse, or alteration.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to remember your cart items, keep you signed in, and understand how you interact with our website. You can control or disable cookies through your browser settings, though doing so may affect certain features of the shopping experience.

6. Your Rights and Choices

You have the right to access, update, or request the deletion of your personal account information at any time. You can also opt out of marketing communications by clicking the "unsubscribe" link in any promotional email we send.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our store operations or legal requirements. We will notify you of material changes by updating the "Last Updated" date at the top of this policy.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to us at:

•     Brand: National Stationery

•     Parent Company: Copy Crunch Marketing

•     Website: https://nstationery.in

•     Address: 30 Ripon Street, Kolkata, West Bengal, India - 700016

•     Email: special-requests(at)nstationery(dot)in