Terms and Conditions | NStationery India

Welcome to National Stationery (https://nstationery.in). National Stationery is an e-commerce brand owned and operated by Copy Crunch Marketing, located at 30 Ripon Street, Kolkata, West Bengal, India - 700016.

By accessing our website, browsing our product catalog, creating an account, or placing an order, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Conditions & Account Responsibilities

•     Eligibility: By using this site, you represent that you are at least the age of majority in your state or province of residence.

•     Account Security: If you create an account on our website, you are responsible for maintaining the confidentiality of your credentials and restricting access to your account. You agree to accept responsibility for all activities that occur under your account.

•     Acceptable Use: You agree not to use our products or website for any illegal, unauthorized, or prohibited purpose, nor violate any laws in your jurisdiction (including but not limited to copyright laws).

2. Product Information & Pricing

•     Accuracy: We strive to display the colors, specifications, and details of our stationery items as accurately as possible. However, actual colors may vary slightly depending on your monitor or display settings.

•     Pricing & Tax: All prices listed on the website are in Indian Rupees (INR) unless explicitly stated otherwise. Applicable GST and shipping fees will be calculated and displayed during checkout.

•     Price Changes: We reserve the right to modify prices, discontinue items, or update product descriptions at any time without prior notice.

3. Order Acceptance & Fulfillment

•     Order Placement: Placing an item in your shopping cart does not reserve the item or lock in the price. An order is submitted once you complete the checkout process and payment is processed.

•     Right to Refuse or Cancel: We reserve the right to accept, decline, or cancel any order at our sole discretion. Reasons for cancellation may include:

•     Product out of stock or inventory discrepancies.

•     Errors in pricing or product information.

•     Suspicion of fraudulent or unauthorized transactions.

•     Delivery restrictions to your provided pincode/address.

•     Notification: If your order is canceled after your payment has been processed, we will issue a full refund to your original payment method.

4. Payment Terms

•     Payment Methods: We accept payments through secure, integrated third-party payment gateways (including Credit/Debit Cards, Net Banking, UPI, and authorized Wallets).

•     Payment Processing: All payments must be received in full prior to order dispatch. By completing a transaction, you confirm that you are the authorized holder of the payment instrument used.

•     Security: We do not store full payment card details or banking passwords on our servers. Transactions are handled securely by PCI-DSS compliant payment gateways.

5. Shipping, Delivery & Inspection

•     Shipping Policy: Orders are dispatched using reliable third-party courier services. Delivery estimates provided at checkout are approximate and subject to courier logistics, weather, or regional delays.

•     Address Accuracy: You are responsible for providing an accurate and complete shipping address (including pincode and mobile number). Re-shipping costs due to incorrect details provided by the customer will be borne by the customer.

•     Inspection upon Receipt: Please inspect your package upon delivery. If you receive a visibly damaged package or missing items, please notify customer support within 48 hours of delivery with photographic/video proof.

6. Intellectual Property

All content included on this website—including logos, graphics, text, product photography, iconography, software code, and brand design elements—is the exclusive property of Copy Crunch Marketing or its content suppliers and is protected by applicable intellectual property and copyright laws. Reproduction, redistribution, or commercial use without prior written consent is strictly prohibited.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Copy Crunch Marketing, its owners, directors, and employees shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

•     Your access to or use of (or inability to use) our website or products.

•     Delivery delays caused by third-party logistics partners or force majeure events.

•     Errors, omissions, or inaccuracies in product descriptions or website content.

8. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes or legal matters arising out of or related to the use of this website or orders placed with National Stationery shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal, India.

9. Changes to Terms & Conditions

We reserve the right to update, modify, or replace any part of these Terms & Conditions at our sole discretion. It is your responsibility to check our website periodically for changes. Your continued use of the website following any updates constitutes acceptance of those changes.

10. Contact Information

For questions, legal notices, or issues regarding these Terms & Conditions, please contact us at:

•     Brand: National Stationery

•     Parent Company: Copy Crunch Marketing

•     Website: https://nstationery.in

•     Address: 30 Ripon Street, Kolkata, West Bengal, India - 700016

•     Email: special-requests(at)nstationery(dot)in